| |
PEER GROUP
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BENCHMARK
|
|
In Person
|
Report Only
|
Confidential Group Membership
From non-competing geographies, similar business models
|
~ 10 Peer Companies
1-2 C-level Attendees Each
|
Single
Company
|
| Owner/C-Level Participation |
Yes |
Yes |
|
Service Leadership Index Quarterly Financial Reports
|
Yes
|
Yes
|
Face-to-Face Meetings
Facilitated by S-L Senior Advisor
|
3/Year
1.5 Days Each
|
|
Virtual Meetings
Facilitated by S-L Senior Advisor
|
1/Year
3 Hour Web Meeting
|
|
SLIQ™ Operational Maturity Level™ Progression Tool
10 Seats Included
|
Included
|
Sold Separately
|
OML Progress
Step-by-Step Implementation of Higher-Performing Methods
|
Yes
|
|
Annual Business Cycle
Optimal Quarterly Activities
|
Yes
|
|
Financial Fireside Chats (Quarterly Webinars)
Presented by S-L Senior Advisor
|
Yes
|
Yes
|
Best-in-Class-o-Meter™ (most PBMs)
Interactive Profit Improvement Tool
|
Yes
|
Yes
|
Group Review of Financial Results
Facilitated and Commented by S-L Senior Advisor
|
Each Member Discussed Individually
|
|
"Roundtable Topics" Challenges, Strategies, Tactics Discussion
Member Top Issues Resolution
|
Interactive
|
|
Quarterly Goal-Setting and Review
Management Accountability
|
Yes
|
|
S-L Best Practices Education Sessions
Best Practices Content Presented by S-L
|
As Requested
|
|
S-L Index Annual Solution Provider Industry Profitability Report™
Normally $1,999
|
Included at No Charge
|
|
|
Group Dinners at Each Meeting
|
Yes
No Host
|
|
