SLIQ (adj. \slēk\), a powerful, cloud-based diagnostics and performance improvement tool that provides IT Solution Providers with individualized, highly prescriptive, step-by-step plans to increase growth, profit margin and service quality.

SLIQ diagnoses your current Operational Maturity Level within the five functional areas of Strategy, Finance, Sales, Service, and Compensation. Advancing in these Traits is the key to optimizing growth, profitability and shareholder value.

SLIQ then creates a detailed, prioritized progression plan unique to your firm to map the fastest route to maximum profitability and guide your progress every step of the way to improved operational maturity and progressively to Best-in-Class results.

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Peer Groups + SLIQ

Service Leadership Index® OML Progression Peer Groups are powerful, advanced small groups designed to drive operational maturity through expert facilitation, accountability and best practices in a confidential community of non-competing Solution Provider firms. Peer Group membership includes quarterly individual benchmarking with expert feedback on your results, quarterly group meetings, SLIQ and the exclusive Service Leadership Index® Annual Solution Provider Industry Profitability Report at no additional charge.

Membership Details & Benefits

Consulting Services, Executive Coaching and Mergers & Acquisitions

While we greatly enjoyed working with our many Consulting Services, Executive Coaching and M&A clients over the years, we will no longer be offering these services to Solution Providers, in favor of growing the SLIQ and Service Leadership Index® consultant and peer group operator communities. We are focusing on supporting the growing community of Service Leadership-certified independent industry consultants and peer group operators.

To our past Solution Provider clients, thank you for putting your trust in us these many years. We have been privileged to serve you. To our past and future clients, we hope you will consider joining us in one of these communities.

If you are a Solution Provider industry coach, consultant or peer group operator, we welcome your interest in gaining the use of the unique Service Leadership Index and SLIQ tools to further enhance the value you deliver to your clients or members. Please contact us at to begin the conversation.

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