PEER GROUP BENCHMARK
In Person Report Only
Confidential Group Membership
From non-competing geographies, similar business models
~ 10 Peer Companies
1-2 C-level Attendees Each
Single
Company
Owner/C-Level Participation Yes Yes
Service Leadership Index Quarterly Financial Reports Yes Yes
Face-to-Face Meetings
Facilitated by S-L Senior Advisor
3/Year
1.5 Days Each
 
Virtual Meetings
Facilitated by S-L Senior Advisor
1/Year
3 Hour Web Meeting
 
SLIQ™ Operational Maturity Level Progression Tool
10 Seats Included
Included Sold Separately
OML Progress
Step-by-Step Implementation of Higher-Performing Methods
Yes  
Annual Business Cycle
Optimal Quarterly Activities
Yes  
Financial Fireside Chats (Quarterly Webinars)
Presented by S-L Senior Advisor
Yes Yes
Best-in-Class-o-Meter (most PBMs)
Interactive Profit Improvement Tool
Yes Yes
Group Review of Financial Results
Facilitated and Commented by S-L Senior Advisor
Each Member Discussed Individually  
"Roundtable Topics" Challenges, Strategies, Tactics Discussion
Member Top Issues Resolution
Interactive  
Quarterly Goal-Setting and Review
Management Accountability
Yes  
S-L Best Practices Education Sessions
Best Practices Content Presented by S-L
As Requested  
S-L Index Annual Solution Provider Industry Profitability Report
Normally $1,999
Included at No Charge  
Group Dinners at Each Meeting Yes
No Host
 
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