Each year, thousands of Solution Providers worldwide, across all business models, participate in the Service Leadership Index®, making possible this indispensable decision-making information for Solution Provider owners, executives, investors and vendors.
The report includes 80+ metrics including objective measure of financial performance and of Operational Maturity Level™.
- Current valuations for Median and Top performers by Predominant Business Model™ (PBM™)
- How Solution Providers have performed since 2008
- Why the profitability of some PBMs are more volatile than others
- Gross Margins by line of business, sales, marketing, general and administrative costs in Top, Median and Bottom Quartile profitability firms by PBM
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