Recognized worldwide as the "solution provider industry's encyclopedia of performance," this report provides a wealth of information about the health and viability of solution providers within each specific Predominant Business Model™ (PBM™) in the industry.
The report includes 80+ metrics including objective measure of financial performance and of Operational Maturity Level™.
- Current valuations for median and top performers by PBM such as MSP and VAR
- Budget attainment in 2023 and 2024 budget
- Gross margins by line of business, sales, marketing, general and administrative costs in top, median and bottom quartile profitability firms by PBM
New in the report: Impact of hyperautomation on the TSP industry and correlation between customer satisfaction and profitability.
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